The Inmates are Running the AsylumWhy High-Tech Products Drive Us Crazy and How to Restore the Sanity
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The inmates indeed: it is time for people to wake up, to say "I won't take it anymore!" Once again, Alan Cooper shows the way. His books should be required reading for all those technology companies who think they are serving their customers: think again. We need more books like this one, more peopte like Alan Cooper.
If Alan Cooper had been present at the Emperor's famed parade through town, he would have been the first to proclaim the Emperor's nakedness, and then would have gone on toshow everyone how to make clothing that is attractive, economical, and pleasurable to wear. In this book Cooper throws down a challenge to the Software industry at all levels - from the code-cutters to the CEOs - showing thefailure of today's aoftware and pointing the way to design practices that can make a difference.
Zusammenfassungen
An introduction to why Software makes us batty and the fine technique of personas. The first half is a fierce and entertaining rant against current design; the second half presents an effective solution to the problem of designing technology for humans.
The Inmates are Running the Asylum argues that, despite appearances, business executives are simply not the ones in control of the high-tech industry. They have inadvertently put programmers and engineers in charge, leading to products and processes that waste huge amounts of money, squander customer loyalty, and erode competitive advantage. They have let the inmates run the asylum. Alan Cooper offers a provocative, insightful and entertaining explanation of how talented people continuously design bad software-based products. More importantly, he uses his own work with companies big and small to show how to harness those talents to create products that will both thrill their users and grow the bottom line.Imagine, at a terrifyingly aggressive rate, everything you regularly use is being equipped with computer technology. Think about your phone, cameras, cars-everything-being automated and programmed by people who in their rush to accept the many benefits of the silicon chip, have abdicated their responsibility to make these products easy to use. The Inmates Are Running the Asylum argues that the business executives who make the decisions to develop these products are not the ones in control of the technology used to create them. Insightful and entertaining, The Inmates Are Running the Asylum uses the author's experiences in corporate America to illustrate how talented people continuously design bad software-based products and why we need technology to work the way average people think. Somewhere out there is a happy medium that makes these types of products both user and bottom-line friendly; this book discusses why we need to quickly find that medium.
Kapitel 
- 1. Riddles for the Information Age
- 2. Cognitive Friction
- 3. Wasting Money
- 4. The Dancing Bear
- 5. Customer Disloyality
- 6. The Inmates are Running the Asylum
- 7. Homo Logicus
- 8. An Obsolete Culture
- 9. Designing for Pleasure
- 10. Designing for Power
- 11. Designing for people
- 12. Desperately Seeking Usability
- 13. A Managed Process
- 14. Power and Pleasure
Dieses Buch erwähnt ...
Apple
Computer
Denken
Design
instant gratification
Macht
Mensch
Microsoft
Microsoft Windows
Programmieren
Software
Usability
User Interface (Benutzerschnittstelle)
User/Benutzer
Dieses Buch erwähnt vermutlich nicht ...
Nicht erwähnte Begriffe | amazon, Google, Hardware, Informatik, LOGO (Programmiersprache), Programmiersprachen, Scratch |
Tagcloud
Zitate im Buch
As our economy shifts more and more onto an information basis, we are inadvertently creating a divided society. The upper class is composed of those who have mastered the nuances of differentiating between "RAM" and "hard disk." The lower class consists of those who treat the difference as inconsequential. The irony is that the difference really is inconsequential to anyone except a few hardcore engineers. Yet virtually all contemporary Software forces its users to confront a file System, where your success is fully dependent on knowing the difference between RAM and disk.
2 Einträge in Beats Blog
Zitationsgraph
Zitationsgraph (Beta-Test mit vis.js)
Zeitleiste
7 Erwähnungen
- The Elements of User Experience - User-Centered Design for the Web (Jesse James Garrett) (2002)
- 5. The Structure Plane - Interaction Design and Information Architecture
- Information Architecture - Blueprints for the Web (Christina Wodtke) (2002)
- Emotional Design - Why we love (or hate) everyday things (Donald A. Norman) (2004)
- Bildungsportale - Potenziale und Perspektiven netzbasierter Bildungsressourcen (Birgit Gaiser, Friedrich W. Hesse, Monika Lütke-Entrup) (2007)
- 2. Qualitätssicherung beim Aufbau und Betrieb eines Bildungsportals (Birgit Gaiser, Benita Werner)
- 2. Qualitätssicherung beim Aufbau und Betrieb eines Bildungsportals (Birgit Gaiser, Benita Werner)
- The Stack - On Software and Sovereignty (Benjamin H. Bratton) (2015)
- Digitale Medien: Zusammenarbeit in der Bildung - Beiträge der GMW-Jahreskonferenz 2016 (Josef Wachtler, Martin Ebner, Ortrun Gröblinger, Michael Kopp, Erwin Bratengeyer, Hans-Peter Steinbacher, Christian Freisleben-Teutscher, Christine Kapper) (2016)
- Entwicklung redaktioneller Prozesse zur Erstellung universitärer Weiterbildungsangebote auf Grundlage einer persona-inspirierten Anforderungsanalyse (Fabian Krapp, Steffen Moser, Stefanie Bärtele, Gabriele Gröger, Hermann Schumacher)
- Entwicklung redaktioneller Prozesse zur Erstellung universitärer Weiterbildungsangebote auf Grundlage einer persona-inspirierten Anforderungsanalyse (Fabian Krapp, Steffen Moser, Stefanie Bärtele, Gabriele Gröger, Hermann Schumacher)
- EdMedia 2018 (2018)
Co-zitierte Bücher
Information Architecture for the World Wide Web
Designing Large-Scale Web Sites
(Louis Rosenfeld, Peter Morville) (1998) 
Volltext dieses Dokuments
| The Inmates are Running the Asylum: Gesamtes Buch als Volltext (:  , 2862 kByte) |
Standorte
Bibliographisches
| Titel | Format | Bez. | Aufl. | Jahr | ISBN | ||||||
| The Inmates are Running the Asylum | E | Paperback | - | 1 | 2004 | 0672326140 |  |
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| The Inmates are Running the Asylum | E | Gebunden | - | 1 | 2002 | 0672316498 | |
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Beat und dieses Buch
Beat war Co-Leiter des ICT-Kompetenzzentrums TOP während er dieses Buch ins Biblionetz aufgenommen hat. Die bisher letzte Bearbeitung erfolgte während seiner Zeit am Institut für Medien und Schule. Beat besitzt ein physisches und ein digitales Exemplar. (das er aber aus Urheberrechtsgründen nicht einfach weitergeben darf). Beat hat dieses Buch auch schon in Blogpostings erwähnt.
Biblionetz-History 